Goal Solutions Creates a Frictionless Conversion Process That Delights Consumer Loan Holders
SAN DIEGO, March 24, 2021 / PRNewswire / – Lens solutions, an award-winning asset management and consumer financial services company, today announced that it has completed the 26e loan conversion on its proprietary Launch loan management platform.
“For a long time, the last thing a lender or loan holder wanted to do was deconvert the loans and move them to another provider, even though they knew the move would ultimately be better for them and their clients. The process has always been one. errors, mismanagement of data and, ultimately, borrower confusion and dissatisfaction – something to be avoided at all costs. We set out to tackle this challenge head-on and create a smooth and seamless process, empowering lenders and their borrowers’ transitions to improve the service, satisfaction, and data transparency we provide. “Said Matt. Myers, President of Goal Solutions. “Last week we completed our 26e conversion of borrowers on the Launch Servicing platform and have now converted loans from 11 different services. Meeting this challenge is another way to implement innovative solutions for our customers and provide them with an experience that exceeds the high standards they expect. “
Goal Solutions, through its wholly owned subsidiary Launch Servicing, manages hundreds of unique loan program types through its proprietary Launch Servicing System. Goal supports a diverse number of clients, including banks, credit unions, hedge funds, investment banks, fintechs, insurance companies, and colleges and universities.
“I could not be more proud of the teamwork that our leaders, technologists and loan management specialists have deployed to help us reach this incredible milestone,” said Paul Dockry, Managing Director of Launch Servicing. “It doesn’t matter how good our technology and service are if lenders are reluctant to bring their business to us because of the fear of converting loans. Creating a process to overcome this fear has opened up opportunities for more lenders and loan holders the full range of services and capabilities we have to offer. “
Goal Solutions provides complete and customizable solutions based on technology, analysis and industry expertise. Our ability to manage complex consumer assets has created opportunities with large organizations who trust us to optimize their loan portfolios. We have built a solid business and a reputation as a preferred partner by delivering exceptional value, performance and always acting in the best interests of our clients.
About lens solutions
Since 2001, Goal Solutions has leveraged data analytics and technology to deliver innovative solutions for asset management, lending and investing. The depth and variety of our capabilities provide a comprehensive skill set that creates more value and performance in service of our clients’ overall business goals. Led by a management team with decades of consumer credit experience, Goal manages over $ 26 billion in consumer goods and offers a full range of asset management services.
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SOURCE lens solutions